• fluent German (min.C1) and English (at least B1),
• basic knowledge of Windows, MS Office,
• interest in IT and willingness to learn,
• teamwork skills,
• responsibility,
• communicativeness,
• the accuracy and commitment to work,
• the ability to act swiftly and make decisions,
• good organization of work,
• TOEIC certification would be a plus.

The person hired for the position will be responsible for:

• 1st line support and advisory of international customers,
• the receipt of issues reported by users, concerning the operation or interpretation of one or more information systems,
• the coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress,
• keeping users appraised of progress,
• the maintenance of an inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes. We inform that work is in shifts. The position will be located in our office in Bydgoszcz.

• private medical care incl. dental care,
• training and development programs,
• learning foreign languages,
• relocation allowance,
• private life and travel insurance,
• myBenefit System,
• commuting contribution,
• worldwide career opportunities.