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tourism advisor with french language

Szczegóły oferty nr: 1433/2015
Serco European Services

We opened our Polish office at the end of 2009. From our centre in Kraków we deliver services for major clients in the travel and tourism sector. We are responsible for managing all the contact with their clients throughout Europe: we plan journeys, manage reservations, and help solve the many different problems that are connected with their journeys. Our employees speak many foreign languages fluently, among them: French, German, Dutch, Italian and Spanish.
Branża: Inne
Rodzaj pracy: praca stała
Stanowisko: tourism advisor with french language
Wakatów: więcej
Miejsce pracy: Kraków
Wymagania:
  • fluent oral skills in French,
  • ability to communicate in English language,
  • excellent customer care and proactive attitude,
  • results oriented approach,
  • attention to details,
  • being a team player,
  • previous travel industry or/and hospitality experience plus customer service - will be an asset,
  • willingness to work on shifts,
  • flexible working hours for Full Time or Part Time Employees.
Obowiązki:
  • helping customers to arrange their travels and expectations in terms of arranging their travels,
  • provide active support to customers before and after booking within Ebookers website,
  • explaining travel procedures to the customers,
  • advising travel related products and services (hotel, cars, flight tickets),
  • delivering the highest quality customer service,
  • keeping up to date with product developments and changes of travel policies,
  • working with colleagues to ensure Clients expectations are met
Sposób aplikowania:

Send your application in English to:

applyjob.serco@serco.comCV
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