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fraud analyst with german

Szczegóły oferty nr: 0854/2014
Serco

We opened our Polish office at the end of 2009. From our centre in Kraków we deliver services for major clients in the travel and tourism sector. We are responsible for managing all the contact with their clients throughout Europe: we plan journeys, manage reservations, and help solve the many different problems that are connected with their journeys. Our employees speak many foreign languages fluently, among them: French, German, Dutch, Italian and Spanish.

Branża: Inne
Rodzaj pracy: praca stała
Stanowisko: fraud analyst with german
Wakatów: 1
Miejsce pracy: Kraków
Wymagania:
  • excellent communication skills and fluency in German,
  • good command of the English language,
  • at least 12 months work experience in an international environment,
  • college degree,
  • inquisitive nature and enjoy doing research and investigative type of work,
  • possess strong decision making ability and self disciplined,
  • professional and courteous phone manner,
  • knowledge of MS Office and a familiarity with the Internet,
  • willingness to work on shifts (considering weekends).
Obowiązki:
  • working with the team to prevent fraud bookings,
  • monitoring fraud screening application system,
  • contact with banks and cardholders to conduct research to validate purchases,
  • voiding and refunding transactions identified as fraud,
  • conducting follow-up research on fraud charge backs,
  • adherence to all company policies & procedures.
Sposób aplikowania:

Aplikację proszę wysyłąć na adres: applyjob.serco@serco.com

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