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travel agent

Szczegóły oferty nr: 1132/2013
Serco European Services

We opened our Polish office at the end of 2009. From our centre in Kraków we deliver services for major clients in the travel and tourism sector. We are responsible for managing all the contact with their clients throughout Europe: we plan journeys, manage reservations, and help solve the many different problems that are connected with their journeys. Our employees speak many foreign languages fluently, among them: French, German, Dutch, Italian and Spanish.
Branża: Inne
Rodzaj pracy: praca stała
Stanowisko: travel agent
Wakatów: więcej
Miejsce pracy: Kraków
Wymagania:

Candidate profile:

  • excellent written and oral skills in German/French/Dutch,
  • good command of the English language,
  • excellent customer care and proactive attitude,
  • result oriented approach,
  • attention to details,
  • being a team player,
  • previous call center, travel industry or/and hospitality experience - as an asset.
Obowiązki:

Main responsibilities:

  • customer service from travel sector,
  • solving problems and customer questions which appear before, during and after their travel,
  • handling incoming calls and email requests from customers,
  • delivering the highest quality customer service,
  • supporting before and after sales.
Sposób aplikowania:

Send your application in English to:

applyjob.serco@serco.com

For more information visit us:

www.sercopoland.com

Facebook: Kariera w Serco Please, include the reference number and the following clause: I hereby give consent for my personal data included in my offer to be processed by Serco European Services Sp. z o.o. for the purposes of recruitment process, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)

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