Our requirements for technical profile: 

• a bachelor or master degree in IT studies or up to 2 years of equivalent experience  knowledge of C++ / databases / Services Oriented Architecture / Web Services Technology  experience working on Unix/Linux,

Interests focused on mathematics for functional profile: 

• a degree in business of Finance or mathematics or up to 2 years of equivalent experience in financial markets  interests focused on technology

and for both profiles: 

• very good English skills  strong analytical, communication and problem solving skills  ability to work in a multi-cultural environment with cultural differences  prior working experience in support role or in banking environment, will be considered as an asset.

• Support Engineer will be responsible for investigating support cases reported by other teams in particular Customer Support and Professional Services.
• The main tasks associated with this role include in-depth analysis of client issues and their eventual qualification into Bug, Configuration issue, Normal Behaviour or Enhancement Request.
• As a Junior Support Engineer you will be responsible for  responding to and resolving customer problems within performance standards  diagnosing problems, debugging software defects and reporting bugs  proposing solutions and providing customizations when appropriate  installing, maintaining and upgrading required software  testing and validating new software versions and patches  liaising with developers on software bugs, specifications & user requirements.

Candidates are kindly requested to submit their CV to: katarzyna.kosieradzka@misys.com together with an approval for the processing of personal data listed below: „I hereby agree for processing the following personal information strictly for the purposes of job recruitment in accordance with the regulation for the protection of personal data passed on the following day: 29.08.97r. DzU nr 133 poz. 883.”