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network technical engineer (german speaking)

Szczegóły oferty nr: 0318/2013
Stream International Sp. z o.o.

Stream Global Services is a premium, business process outsource (BPO) provider specializing in customer relationship management services including technical support services that increase revenue generation, improve operational efficiencies and enhance brand loyalty.

Branża: IT
Rodzaj pracy: praca stała
Stanowisko: network technical engineer (german speaking)
Wakatów: 1
Miejsce pracy: Szczecin
Wymagania:
  • good German language knowledge (spoken and written);
  • must have CCNA or attendance the CCNA course, other network qualifications always desirable;
  • experience of supporting NAS and SAN devices will be an asset;
  • excellent understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN, WAN, VoIP and the Windows/Mac OSx operating systems;
  • excellent communication skills with the ability to support and mentor junior teams remotely;
  • very good time management skills and ability to work under time pressure.
Obowiązki:
  • dealing with customer queries from L1 Service Desk •recreation of customer’s environments in order to aid troubleshooting or to proof concepts before deployment;
  • update and monitor call logging system, to ensure our customers receive top level service;
  • communication and interaction with technical support staff at client’s locations.
Sposób aplikowania:

Aplikuj poprzez link: 

https://stream.taleo.net/careersection/extsppolen/jobdetail.ftl?lang=en&job=16742

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