We are looking for candidates with:

• Fluent English and one or more of below languages: Swedish/Finnish/Norwegian
• Previous experience in customer service/administrative tasks/accountancy
• Good computer/Excel skills
• Good communication skills
• Orientation towards good customer service
• Motivation to learn
• Ability to work as part of the team in multilingual environment

The duties will include:

• Handling emails, faxes and calls directed to Customer Services
• Customer care duties prior or besides orders: product information, stock availability, service level capacity, pricing confirmation, samples and new customer delivery account creations
• Order Creation: edits and cancellations based on customer requests and processes
• Customer inquiries on delivery tracking and back orders
• Customer queries after deliveries: processing, suggesting solutions to parties involved

Prosze o przeslanie aplikacji na adres: malgorzata.marszalek@xerox.com